Terms of Service

Last updated: February 2026

These Terms of Service ("Terms") govern your use of the Paw Cities website and services (collectively, the "Service"). By accessing or using Paw Cities, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our Service.

1. Acceptance of Terms

By using Paw Cities, you represent that you are at least 13 years of age and have the authority to enter into these Terms. If you are using Paw Cities on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Use License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use Paw Cities for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or transmit any content from Paw Cities without permission
  • Modify, adapt, or create derivative works based on Paw Cities
  • Decompile, reverse engineer, or attempt to discover source code
  • Rent, lease, or lend access to Paw Cities
  • Transfer your rights or obligations under this license to any third party
  • Use Paw Cities in a manner that violates any applicable laws

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Provide accurate, current, and complete information when creating your account
  • Update your information to keep it accurate and current
  • Notify us immediately of unauthorized access or use of your account
  • Accept full responsibility for all activities under your account
  • Not create multiple accounts to circumvent restrictions
  • Not use another person's account without permission

4. Acceptable Use Policy

You agree not to use Paw Cities in any manner that:

  • Violates any applicable laws, regulations, or third-party rights
  • Is abusive, threatening, defamatory, obscene, or otherwise offensive
  • Promotes discrimination, hate, or violence based on protected characteristics
  • Harasses, intimidates, or bullies other users
  • Transmits malware, viruses, or any malicious code
  • Attempts to gain unauthorized access to our systems
  • Interferes with or disrupts the Service or its infrastructure
  • Harvests or scrapes data from our platform without authorization
  • Engages in spam, phishing, or other fraudulent activities
  • Impersonates another person or misrepresents your affiliation
  • Violates intellectual property rights of others
  • Circumvents security measures or access controls

5. Intellectual Property Rights

All content on Paw Cities, including text, graphics, logos, images, and software, is the property of Paw Cities or its content providers and is protected by international copyright and intellectual property laws. You may not use our intellectual property without express written permission.

Your Content

When you submit content to Paw Cities (including reviews, dog profiles, photos, check-ins), you retain ownership of that content. However, you grant Paw Cities a worldwide, royalty-free, perpetual license to use, display, reproduce, modify, and distribute your content within our Service. You represent that your content does not infringe any third-party rights.

6. Business Listings and Establishment Information

Paw Cities provides information about dog-friendly businesses and establishments. We do not verify or guarantee the accuracy of this information. Business owners and operators may:

  • Claim and manage their establishment listing
  • Update establishment information and hours
  • Respond to user reviews
  • Add photos and manage their business profile

Business Accuracy

Business owners are responsible for ensuring their information is accurate and current. We reserve the right to remove or modify listings that violate our policies or contain misleading information.

No Endorsement

Paw Cities does not endorse any business or establishment. Inclusion on our platform does not constitute any warranty or recommendation.

7. User Reviews and Ratings

Users may submit reviews and ratings of establishments. You agree that your reviews:

  • Are truthful and based on your genuine experience
  • Do not contain defamatory, offensive, or inappropriate content
  • Do not disclose personal information of others
  • Do not constitute commercial solicitation or spam
  • Do not violate any third-party intellectual property rights

Review Moderation

We reserve the right to review, edit, or remove reviews that violate our policy. We may also remove reviews for spam, abuse, or misleading content.

Review Liability

Paw Cities is not responsible for the accuracy or validity of user reviews. We do not verify reviewers' experiences or endorse their opinions.

8. Check-ins and Location Data

When you check in to an establishment on Paw Cities, the check-in may be visible to other users (based on your privacy settings). You are responsible for ensuring you have permission to check in and that your check-in does not violate any third-party rights.

9. Disclaimer of Warranties

Paw Cities is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding the accuracy, completeness, or timeliness of information
  • Warranties regarding uninterrupted or error-free operation
  • Warranties that defects will be corrected or that the Service is free of viruses or malware

10. Limitation of Liability

To the fullest extent permitted by law, Paw Cities and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for lost profits, loss of data, or interruption of business, arising from or related to your use of Paw Cities, even if we have been advised of the possibility of such damages.

Liability Cap

Our total liability arising from or relating to these Terms shall not exceed the amount you have paid to Paw Cities in the 12 months preceding the claim, or $100 USD, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Paw Cities and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of Paw Cities or violation of these Terms
  • Your violation of any applicable laws or regulations
  • Your infringement of any third-party intellectual property rights
  • Your content or submissions to Paw Cities
  • Your violation of any third-party rights

12. Modification and Termination

We reserve the right to modify, suspend, or discontinue Paw Cities at any time, with or without notice. We may also modify these Terms at any time. Changes become effective when posted on our website. Your continued use of Paw Cities after modifications constitutes acceptance of the updated Terms.

Account Termination

We reserve the right to terminate your account and access to Paw Cities if you violate these Terms or engage in behavior we determine to be harmful to Paw Cities or other users.

Survival

Sections regarding Acceptable Use Policy, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law shall survive termination of these Terms.

13. Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Switzerland, without regard to its conflicts of law principles. Any dispute arising from or relating to these Terms shall be resolved exclusively in the courts located in Geneva, Switzerland.

Binding Arbitration

By using Paw Cities, you agree that any dispute shall be resolved by binding arbitration administered by arbitration authorities in Geneva, Switzerland, rather than in court, except that you may pursue claims in small claims court if eligible.

Class Action Waiver

You agree that disputes shall be resolved on an individual basis and not as class action lawsuits. You waive your right to participate in any class action.

14. Third-Party Links and Services

Paw Cities may contain links to third-party websites and services. We do not control, endorse, or assume responsibility for the content, accuracy, or practices of these third-party sites. Your use of third-party services is subject to their own terms of service and privacy policies.

15. Geographic Restrictions

Paw Cities is operated primarily for users in Europe, particularly Switzerland, France, and the United Kingdom. We make no representation that Paw Cities is accessible or appropriate for use in other locations. If you access Paw Cities from outside these regions, you do so at your own risk and are responsible for compliance with local laws.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Paw Cities regarding your use of our Service and supersede all prior agreements, understandings, and negotiations.

18. Contact Information

If you have questions about these Terms of Service, please contact us at:

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